CLIENT CHARTER

Our commitment to you

Jurupa hold both our clients and candidates in equally high regard. We realise that you have a choice and therefore in order to uphold our commitment to providing a high quality, attentive service, we decided to create two new charters as confirmation of our intent to maintain the best possible standards at all times.

We are dedicated to ensuring that clients and candidates alike have an outstanding experience with Jurupa from start to finish.

In summary, here is what you can expect to encounter throughout your dealings with us whether you engage with us as a client seeking talent or as an individual seeking your next career move

 

Client Charter:

Briefing Call
We commence every search with a thorough briefing call (in order to kick-off the relevant project(s) and to build a comprehensive picture of what is required from the requisition/job order(s)
Market Mapping/
Research Phase

We will cast a net over the entire talent pool and identify every single relevant candidate that matches the criteria before reaching out and engaging where possible

Weekly Steering Calls

We share with you on a weekly basis, our progress and captured market data on an ongoing basis, re-steering the search where necessary

Longlisting

We will jointly agree a long list of 3-5 candidates who are QIA (qualified, interested, available) and proceed to arrange interviews and psychometric tests where appropriate

Guide to Closure

We will actively manage the offer process, negotiating where required and bringing the process to a successful close. Once the successful candidate has formally accepted their offer, we will work in tandem with you to navigate a smooth onboarding process